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Online Transactions

  • Bills, payments and consumption
    • Meter reading
    • Paying your bill / Bill payment
    • 12 Gotas (fixed monthly quota)
    • Duplicate invoices
    • Contracts
      • Contract holder change
      • Supply connection
      • Disconnect supply
      • Request a connection
      • Contracting documentation
      • Changes to details
        • Update bank details
        • Update date address details
        • Update bank details
        • Incidents
          • Report an issue or a possible fraud
          • Claims and complaints
          • My account
          • Other procedures
            • Authorisations

Your Service

  • About your billing
    • Understand Your Bill
    • Our tariffs
    • Subsidies and social funds
    • E-billing
    • Information on the regularization of the Sanitation Canon
    • Customer services
      • Contact channels
      • Phone appointment scheduling service
      • SVisual
      • Map of Construction Work and Incidents
      • Inside leak check
      • Service commitment
        • Charter of Commitments
        • Customer Counsel
        • Service regulations
        • CONTIGO programme

Your Water

  • Our role in the urban cycle
    • Groundwater
    • Drinking water treatment
    • Distribution
    • Consumption
    • Sewers and rainwater
    • Treatment
    • Quality
      • The consumer's tap
      • Water care
        • Water-saving tips
        • Sewer system discharges

Other Services

    • Insect and rat disinfestation for the sewer system

About Us

  • About us
    • Presentation
    • Corporate information
    • Key figures
    • Construction and projects
    • Water over time
      • Management systems and certificates
      • Work with us
      • Contractor profile
        • General contracting conditions
        • Current tenders
        • Tender history
        • Portal Proveedores

Our Commitment

  • Sustainable management
    • Our commitments to sustainable development
    • Sustainable Development Report
    • Social involvement
      • Educational programmes
      • Local initiatives
      • Equity
      • Social pact
      • Scholarship programme “Young Talents"
      • Aquae Foundation
        • Innovation and digitalisation
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